Rent is due on the first of the month. Payments can be made electronically through the Tenant Portal via Bank Transfer or Credit/Debit Card. Alternatively, we do accept check or money order payments mailed into the office. Unfortunately, for the safety of our staff, we do not accept cash payments for rent and other monies due.

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Yes, the security deposit is fully refundable provided that all move out requirements are met and there is no damage or past due balance. The only part of the security deposit that isn’t refundable is the cost for a locksmith to rekey the home, which automatically comes out of the security deposit prior to disbursement.

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Unless determined to be due to the negligence or damage from the Resident or a guest of the Resident, the Property Management company on behalf of the owner will pay for any routine maintenance and/or repairs.

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Making any changes to the property without permission is strictly prohibited and may be grounds for eviction. Please obtain prior written approval from the property manager, before making any changes to the property. In the case of painting walls, this may be permitted, but you would be responsible for any costs associated with bringing the wall back to the original color.

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Any discrepancies from the in-person move-in inspection must be submitted in writing via email or the Tenant Portal within five days of move-in.

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We understand there are sometimes circumstances outside of your control that require the need to end a lease early. While you are legally obligated under the terms of your lease for paying the monthly rent and maintaining the property through the end of your lease term, we will do our best to secure a new resident and lease which will absolve you of any remaining lease obligations including rent.

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Notice of your intent to move out must be given to us in writing, at least 30 or 60 days prior to the end of the lease term as indicated in your respective lease agreement.

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Yes, we do accept co-signers and rental guarantees, but they must also submit a rental application and go through the same application process and screenings.

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